Healthy Gaming

Responsible Gaming — Stay Safe at haya baji

Haya baji believes entertainment is only worthwhile when it stays within healthy boundaries. Our responsible gaming program helps you maintain the right limits so every experience remains enjoyable.

18+
Adults Only
24/7
Support Services
100%
Your Controls
Free
Self-Exclusion

Haya baji commits — we never present gambling as a source of income. Play for fun, and stay within your limits.

Our Responsible Gaming Tools

Tools haya baji uses to keep you safe

Deposit Limit

Set your own daily, weekly, and monthly deposit caps. Once a limit is in place, haya baji enforces it strictly.

Session Time Limit

Decide in advance how long you'll play. Once that time is up, the platform will automatically alert you or log you out.

Loss Limit

Set a cap on how much you're willing to lose within a given period. Once that limit is reached, gaming stops automatically.

Cool-Off Feature

Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. Your account stays completely inactive for the entire duration.

Self-Exclusion

For a longer break, choose self-exclusion. Account suspension from 6 months up to permanent closure is available free of charge.

Professional Support

Our trained support team is available 24/7 for any concerns. We can also point you toward professional help when needed.

What does responsible gaming actually mean?

Responsible gaming means playing in a way where you always stay in control. At haya baji, we want every member to treat gaming as a form of entertainment — not a source of income or a way to solve problems.

Many people in Bangladesh enjoy online betting, but a small number sometimes lose track of their limits. haya baji's responsible gaming program exists specifically to prevent that.

Remember: gambling is never a guaranteed way to earn. Every game carries equal or lower odds of winning than losing. Always wager only what you can afford to lose without it affecting your daily life.

Haya baji's core belief: fun first, money second. Keep gaming as entertainment — not a burden.

Signs of Problem Gambling

Be alert if you notice any of the following signs in yourself or someone close to you. Problem gaming can develop gradually and may not be obvious at first:

Chasing losses by placing bet after bet

Spending more time and money than planned

Hiding gaming from family and friends

Feeling restless or irritable when unable to play

Gaming with borrowed money or dipping into savings

Difficulty focusing on work or studies

Skipping sleep and meals to keep playing

Wanting to stop but being unable to

If two or more of the above signs apply to you, don't wait — contact our support team or set limits on your account right away.

How to Set Your Limits

You can set or update any of the following limits at any time from your haya baji account settings:

1
Log in to your account

Click the profile icon and go to the "Responsible Gaming" section.

2
Choose a Limit Type

Deposit limit, loss limit, session time — choose whatever works for you.

3
Set an Amount and Duration

Daily / weekly / monthly — pick your preferred period and enter the amount.

4
Confirm

Limits take effect immediately once set. Requests to increase a limit are subject to a 24-hour cooling period.

How Self-Exclusion Works

Self-exclusion is the strongest protection available. If you feel you need an extended break, haya baji will lock your account entirely for a set period.

  • Self-exclusion periods: 6 months, 1 year, 5 years, or permanent.
  • No promotional emails or notifications will be sent during the exclusion period.
  • Logging into your account during an exclusion period is completely impossible.
  • Cannot be cancelled before the exclusion period expires.
  • Any balance remaining in your account will be returned once the exclusion period ends.

To apply for self-exclusion, email support@hayabaji.com or let our support team know via live chat. We'll have it in place within 24 hours.

Self-exclusion is completely free and confidential. It's not a sign of weakness — it's a sign of self-care.

Minor Protection

Haya baji strictly does not serve anyone under 18. Age verification is mandatory at registration and is confirmed again during the KYC process.

If you're a parent and want to prevent your child from accessing haya baji on your device, take the following steps:

  • Use a family browser filter or parental controls.
  • Never share your login credentials with anyone.
  • Make it a habit to log out, especially on devices that children have access to.
  • If something feels off, reach out to us — we'll act quickly.

Tips for Healthy Gaming Habits

Building a few simple habits goes a long way toward enjoying gaming as entertainment over the long term. At haya baji, we always remind our members to keep these in mind:

  • Set a budget: Set a fixed amount before each session and stick to it.
  • Set a time limit for playing: Pick a set time to play instead of going on for hours.
  • Don't play when you're tired or stressed: In this state, your ability to make sound decisions is significantly reduced.
  • Don't play under the influence: It impairs your ability to make sound judgments.
  • Don't count on winnings: When you win, stay calm and stick to your plan — know when to stop.
  • Take a break: Make it a habit to take at least a 10-minute break every hour.
  • Let someone close know: Be open with your family about how much you're playing.
Check Yourself

Ask yourself the following questions

Am I spending more than I can afford?
Am I playing to win back money I've lost?
Is my family worried about my gaming?
Is it affecting your work or studies?
Am I unable to stop?

If you answered "yes" to any of the above, talk to us.

Need help?

Our trained support team is available around the clock, whenever you need us.

support@hayabaji.com

You can also reach us via live chat

FAQs

Yes, reducing your deposit limit takes effect immediately. However, increasing it is subject to a 24-hour cooling period. This delay is intentional — to help you make the decision with a clear head.

Yes, your balance remains completely safe during self-exclusion. Once the exclusion period ends and your account is reactivated, you'll be able to withdraw it.

No. All responsible gaming settings are completely confidential. haya baji never shares your personal information or account activity with any third party.

No. Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional — to ensure the exclusion holds and prevents impulsive returns.

No. Each account holder can only set limits on their own account. That said, if you're concerned about someone you know, reach out to our support team — we'll handle it with complete confidentiality.

Play Responsibly, Stay Happy

Join haya baji and use our responsible gaming tools to enjoy a safe and fun experience.

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