Data Protection

Haya Baji Privacy Policy — Your Data, Our Responsibility

At haya baji, the security of your personal information is our top priority. This privacy policy explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026

How We Protect Your Data

The Core Pillars of Data Protection at haya baji

SSL Encryption

All your information is protected with 256-bit SSL encryption. From transactions to personal details, everything is transmitted through encrypted channels.

Secure Servers

Your data is stored on servers managed with the highest security standards. Regular security audits and updates ensure that potential risks are kept under control at all times.

No Data Sold to Third Parties

Your personal information is never sold or shared with any third party. Exceptions apply only where legally required.

KYC Verification

The identity verification process is completely secure and confidential. Uploaded documents are used solely for verification purposes and are stored under strict controls.

Fraud Prevention

Our advanced fraud detection system keeps your account protected. You'll be alerted immediately if any unusual activity is detected.

Your Control

You can view, correct, or request deletion of your data at any time. Your rights over your personal data are always upheld.

1. Introduction & Applicability

Haya baji ("we", "the platform") takes your privacy seriously. This Privacy Policy explains how haya baji collects, uses, stores, and protects your personal information.

This privacy policy applies to haya baji's website, mobile app, and all associated services. By registering on or using the platform, you agree to this privacy policy.

Haya baji handles your information in accordance with applicable data protection laws in Bangladesh and international best practices.

If you still have questions after reading this policy, please reach out to our support team — we're always here to help.

2. Information We Collect

Haya baji only collects information that is strictly necessary. No excessive or irrelevant data is gathered. The categories of information we collect are listed below:

Data Type Example Time of Collection
Identity Information Name, date of birth, national ID Registration / KYC
Contact Information Mobile number, email Registration
Financial Information Payment method, transaction history Deposit / Withdrawal
Technical Information IP address, device type, browser Automatic
Usage-Related Gaming history, preferences, session duration While Using the Platform

How We Collect Your Data

  • Directly from you: Via registration forms, KYC verification, support chat, and email.
  • Automatically: Device and usage information collected through cookies, log files, and tracking technologies.
  • From third parties: Transaction confirmation details from payment processors.

3. Purpose of Data Collection

Haya baji uses your data only for the specific purposes listed below — and nothing else:

  • Creating and managing your account
  • Identity and age verification (to confirm 18+)
  • Processing financial transactions, including deposits and withdrawals
  • To prevent fraud and money laundering
  • Providing customer support services
  • To personalize your platform experience
  • To meet legal and regulatory obligations
  • Identifying and resolving technical issues

Your information is never shared with third parties for marketing or advertising purposes. You can opt out of haya baji's own promotional communications at any time.

4. Data Storage & Security

How Long We Retain Your Data

Haya baji retains your data only for as long as necessary. Data is kept while your account is active. After account closure, certain information may be retained for a defined period in line with legal obligations — typically up to 5 years.

Security Measures

  • Encryption: All sensitive data is stored with AES-256 encryption.
  • SSL/TLS: 256-bit SSL protection for all data transmission.
  • Access Control: Only authorized personnel have access to specific data.
  • Regular Audits: Regular reviews and testing by our security team.
  • Two-Factor Verification: Two-factor authentication is required for sensitive operations.

No method of transmission over the internet is 100% secure, but haya baji is committed to protecting your data by following the highest industry standards.

5. Sharing Data with Third Parties

Haya baji never sells your personal information. Data may be shared only in the limited circumstances outlined below:

When Data May Be Shared

  • Payment Processors: Minimum necessary information shared with Mobile Pay, Nagad, Rocket, and similar services to complete transactions.
  • Regulatory Authority: Where required by legal obligation or government directive.
  • Fraud Prevention: With industry-standard fraud detection services.
  • Business Changes: In the event of a merger or acquisition — your data remains protected throughout.

When sharing data with third parties, haya baji ensures they adhere to the same standard of privacy protection.

6. Cookies Policy

Haya baji uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookies We Use

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To improve site performance and enhance the user experience.

You can manage or delete cookies through your browser settings. Keep in mind that disabling certain cookies may limit some features of the platform.

7. Your Data Rights

As a haya baji member, you have the following rights over your own data:

1
Right to Access

You may request to see what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data under certain conditions.

4
Restriction of Processing

Request to restrict the processing of your data in certain circumstances.

5
Right to Data Portability

You may request a copy of your data in a structured, portable format.

6
Right to Object

You may object to your data being used for specific purposes.

To exercise any of these rights, email us at support@hayabaji.com. We aim to respond within 30 days.

8. Children's Privacy

Haya baji strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we have reason to believe a minor has registered, the account will be suspended immediately and all associated data will be deleted. We encourage parents to actively monitor their children's online activity.

If you suspect a minor is using haya baji, please contact us immediately — we will take prompt action.

9. Changes to the Privacy Policy

Haya baji may update this privacy policy as needed. For significant changes, members will be notified in advance via email or app notification.

You can always check when our policy was last updated by looking at the "Last Updated" date at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

We recommend reviewing this page regularly to stay up to date with our latest privacy policy.

10. Contact & Complaints

For any questions, concerns, or complaints regarding this privacy policy, please get in touch with us:

  • Email: support@hayabaji.com
  • Live Chat: Available directly on the platform (24/7)

We aim to process all privacy-related requests within 30 business days. If a request requires additional time due to its complexity, you will be notified in advance.

Play in a Safe Environment

Your data is secure at haya baji — register now and enjoy a safe betting experience.

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